Privacy policy

Privacy Policy Overview
This Privacy Policy explains how Oliviari Fashion collects, uses, stores, shares, and protects personal information when you use this website, place an order, create an account, or contact customer support. It also explains your privacy rights and how your data is handled in connection with orders, payments, delivery, website functionality, and legal compliance.

Personal Data We Collect
Oliviari Fashion can collect personal information when you browse the website, create an account, place an order, complete a transaction, subscribe to communications, or contact customer support. This information may include your name, billing address, shipping address, email address, phone number, order history, transaction records, account details, customer service communications, and information you choose to provide.

Oliviari Fashion can also collect technical information such as IP address, device type, browser type, operating system, browsing activity, pages viewed, referral information, and cookie data.

How We Use Personal Information
Personal information is used for the following purposes:

Processing and fulfilling orders.
Managing payments, returns, refunds, and order-related requests.
Providing customer support and responding to inquiries.
Maintaining, securing, and improving website functionality.
Analyzing website performance and customer experience.
Detecting, preventing, and reviewing fraudulent, unauthorized, or unlawful activity.
Complying with legal, tax, accounting, regulatory, and contractual obligations.
Sending service-related communications about orders, policies, or account activity.
Sending marketing communications only where permitted by law or where consent is required and has been provided.

Legal Grounds for Processing
Oliviari Fashion processes personal information based on contractual necessity, legal obligations, legitimate business interests, and user consent where applicable. These legal grounds allow Oliviari Fashion to operate the website, process orders, provide customer support, meet legal requirements, prevent misuse, and improve services.

Payment Processing
Payments are processed through secure third-party payment providers. Oliviari Fashion does not store complete payment card details on its internal systems. Payment information is handled directly by the selected payment provider in accordance with its own security and privacy standards. For more information about payment handling, please review our Payment Policy.

Shopify Platform and Third-Party Services
This website operates on the Shopify platform, which provides the e-commerce infrastructure used to operate the online store. Shopify and other third-party service providers may process certain personal information on behalf of Oliviari Fashion in connection with website hosting, checkout, payments, analytics, fraud prevention, order management, and related services.

Some third-party providers may have their own privacy policies that apply to the information they process. Once you leave this website or are redirected to a third-party website, application, or payment service, this Privacy Policy no longer applies to that external service.

Cookies and Tracking Technologies
Oliviari Fashion uses cookies and similar technologies to support website functionality, remember preferences, analyze traffic, improve performance, and support security features. Cookies are small files stored on your device that help the website operate and provide a better user experience.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features or checkout functionality. Where required by applicable law, a cookie banner or consent tool may be used to provide information about cookies and collect consent.

Data Sharing
Oliviari Fashion does not sell or rent personal information. Personal information may be shared only when necessary with trusted third parties, including:

Website hosting and technical service providers.
Payment processors and fraud prevention services.
Shipping, logistics, and delivery providers.
Customer support and communication service providers.
Analytics and website performance providers.
Legal, regulatory, tax, accounting, or public authorities when required by law.

Where personal information is transferred internationally, appropriate safeguards are applied in accordance with applicable data protection requirements.

Data Retention
Personal information is retained only for as long as necessary to fulfill operational, legal, tax, accounting, contractual, and customer service purposes. When personal information is no longer required, it is deleted, anonymized, or securely retained only where legally necessary.

Your Privacy Rights
Depending on your location and applicable law, you can have the right to:

Access the personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to certain processing activities.
Receive your personal information in a portable format.
Withdraw consent where processing is based on consent.
Object to certain marketing communications.

To exercise your privacy rights, you can contact Oliviari Fashion using the details provided on the Contact Us page.

Data Security
Oliviari Fashion applies reasonable technical, administrative, and organizational measures designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed as fully secure.

Children’s Privacy
This website is not intended for children, and Oliviari Fashion does not knowingly collect personal information from children where parental or legal guardian consent is required by applicable law.

Policy Updates
Oliviari Fashion can update this Privacy Policy from time to time to reflect operational, legal, regulatory, or service-related changes. The updated version will be posted on this website and will take effect when published.